Shipping policy

Shipping Policy

a37gallery

Last updated: July 2026

At a37gallery, we carefully prepare and package every artwork to ensure safe delivery.

We work with reliable shipping partners and select appropriate packaging depending on the artwork type, size, value, and destination.

1. Shipping Destinations

a37gallery currently offers shipping within:

The Netherlands
European Union countries

For deliveries outside the European Union, customers must contact a37gallery before placing an order.

2. Delivery Times

Estimated delivery times:

The Netherlands

3–5 business days

European Union

3–14 business days

Delivery times may vary depending on:

Destination country
Artwork size
Courier availability
Public holidays
Possible customs procedures

3. International Shipping

For countries outside the European Union:

Please contact a37gallery before placing an order.

International shipping requires an individual quotation because costs and delivery arrangements depend on:

Destination country
Artwork dimensions
Artwork weight
Artwork value
Insurance requirements
Courier options
Customs requirements

Before processing an international order, a37gallery will confirm:

Shipping cost
Estimated delivery time
Available shipping method

International orders will only be processed after shipping details have been approved by the customer.

4. Shipping Costs

Shipping costs depend on the specific requirements of each order.

The final shipping cost may depend on:

Delivery destination
Artwork size
Artwork weight
Packaging requirements
Insurance coverage
Courier service

For orders within The Netherlands and the European Union, shipping costs will be displayed during checkout where applicable.

For international orders outside the European Union, customers must contact a37gallery before purchase to receive a personalised shipping quotation.

All shipping costs will be confirmed before the order is completed.

5. Packaging

Every artwork is professionally prepared and packaged.

Depending on the artwork and destination, packaging may include:

Protective wrapping
Secure shipping materials
Tracking information
Insurance coverage where applicable

a37gallery takes every precaution to ensure artworks arrive safely and securely.

6. Tracking Information

Where available, customers will receive shipping confirmation and tracking information by email after the order has been dispatched.

7. Customs, Duties and Import Charges

For deliveries outside the European Union, customs duties, import taxes, or local charges may apply.

These costs are the responsibility of the customer unless otherwise stated.

a37gallery is not responsible for delays caused by customs procedures.

8. Delayed Deliveries

Delivery times are estimated and may occasionally be affected by circumstances outside the control of a37gallery, including:

Courier delays
Weather conditions
Public holidays
Customs processing

If your order is delayed, please contact us and we will assist in checking the shipment status.

Contact

a37gallery

Nicolaas Witsenkade 8D
1017 ZR Amsterdam
The Netherlands

Email:
a37gallery@gmail.com

Telephone:
+31 639 028 119

KvK Number:
88639541

VAT Number (BTW):
NL004636476B25