Terms of service

Terms & Conditions

a37gallery

Last updated: July 2026

These Terms & Conditions apply to all purchases made through the a37gallery online store.

By placing an order with a37gallery, you confirm that you have read, understood, and accepted these Terms & Conditions.

1. Company Information

a37gallery

Nicolaas Witsenkade 8D
1017 ZR Amsterdam
The Netherlands

Email:
a37gallery@gmail.com

Telephone:
+31 639 028 119

KvK Number:
88639541

VAT Number (BTW):
NL004636476B25

2. About a37gallery

a37gallery is an online art gallery based in Amsterdam, The Netherlands.

We specialise in carefully selected posters, limited editions, and artworks inspired by modern and contemporary artists.

Our mission is to make exceptional art accessible while providing customers with a professional, secure, and reliable purchasing experience.

3. Products & Artwork Information

Each artwork offered by a37gallery is described as accurately as possible.

Artwork information may include:

Artist name
Artwork title
Year
Technique / medium
Dimensions
Edition information
Condition
Price
Certificate of Authenticity information where applicable

a37gallery makes every effort to ensure that product descriptions, images, and artwork details are accurate.

Due to differences between screens, monitors, and devices, colours shown online may vary slightly from the actual artwork.

Minor colour variations caused by digital display settings are not considered defects.

4. Prices & Payments

All prices displayed on the a37gallery website are shown in euros (€).

Prices include applicable VAT where required by law.

Available payment methods may include:

iDEAL
Credit Card
Debit Card
PayPal
Other secure payment providers available through the website

Payment must be completed before an order is processed and shipped.

a37gallery uses secure payment solutions designed to protect customer information.

5. Order Confirmation

After placing an order, customers will receive an order confirmation by email.

The confirmation includes:

Order details
Purchased artwork information
Price
Shipping information where available

a37gallery reserves the right to refuse or cancel an order in exceptional circumstances, including:

Incorrect pricing information
Artwork availability issues
Suspected fraudulent activity
Technical errors

If an order is cancelled after payment has been received, the customer will receive a full refund.

6. Shipping & Delivery

a37gallery provides secure shipping within The Netherlands, the European Union, the United States, and Canada.

Every artwork is carefully prepared and professionally packaged before shipment.

Estimated Delivery Times

The Netherlands

3–5 business days

European Union

3–14 business days

United States, Canada

5–21 business days

International Orders

For deliveries outside The Netherlands, the European Union, the United States, and Canada, please contact a37gallery before placing an order at a37gallery@gmail.com

7. Shipping Costs

Shipping costs depend on the specific requirements of each order.

The final shipping price may depend on:

Delivery destination
Artwork dimensions
Artwork weight
Packaging requirements
Insurance coverage
Courier service

For orders to the United States, and Canada, a flat shipping rate of €39.95 applies and is shown at checkout. For deliveries to other countries, please contact a37gallery before placing an order.

8. Packaging

All artworks are carefully packaged using professional protective materials.

a37gallery takes every precaution to ensure artworks arrive safely and securely.

Depending on the artwork and destination, shipments may include:

Tracking information
Protective packaging
Insurance coverage where applicable

9. Ownership of Artwork

Ownership of the artwork transfers to the customer once full payment has been received.

Risk of loss or damage transfers according to applicable Dutch and European consumer protection laws.

10. Authenticity

a37gallery guarantees that all artworks are described honestly and accurately.

Where applicable, artworks may include:

Certificate of Authenticity
Artist information
Edition details
Supporting documentation

a37gallery provides transparent information before purchase to help customers make informed decisions.

11. Customer Service

For questions regarding:

Artworks
Orders
Payments
Shipping
Returns
Certificates
General enquiries

Please contact:

a37gallery

Email:
a37gallery@gmail.com

Telephone:
+31 639 028 119

12. Online Dispute Resolution & ADR

The European Commission provides an online dispute resolution (ODR) platform for consumers in the EU. If you have a complaint about a purchase made online, you may submit it via:

https://ec.europa.eu/consumers/odr

a37gallery's email address for ODR purposes: a37gallery@gmail.com

For alternative dispute resolution (ADR), a37gallery is willing to participate in dispute resolution proceedings before:

Stichting WebwinkelKeur www.webwinkelkeur.nl/kennisbank/consumenten/geschil

If a dispute cannot be resolved through ADR, it will be subject to Dutch law and the competent courts of Amsterdam, The Netherlands.

13. Applicable Law

These Terms & Conditions are governed by the laws of The Netherlands.

Customer rights under applicable Dutch and European consumer protection legislation remain unaffected.

14. Changes to These Terms

a37gallery reserves the right to update these Terms & Conditions when necessary.

The latest version will always be available on our website.

15. Contact Information

a37gallery

Nicolaas Witsenkade 8D
1017 ZR Amsterdam
The Netherlands

Email:
a37gallery@gmail.com

Telephone:
+31 639 028 119

KvK Number:
88639541

VAT Number (BTW):
NL004636476B25